SHIPPING POLICY
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All items are shipped via FedEx or USPS. Our Processing time is 1-7 business days to prepare your order BEFORE shipping. After the processing time is complete, your order is shipped.
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Shipping takes 3-7 business days to reach you once it leaves our facility. Once items are shipped, tracking numbers will be sent to the email address provided with the purchase.
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During a Mane Stop Sale or major restock i.e (black friday,ect), processing times can take 7-14 business days, and shipping time is 3-5 business days.
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International orders can take 3-14 business days to receive depending on which shipping is selected at checkout. The Mane Stop does not cover tariffs or custom fees.
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The Mane Stop is not responsible for any lost items. If your tracking information states that your package was delivered and you have not received it , you must take this up with the United States Postal services or FedEx and file a claim. All packages are insured by USPS/FedEx.
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The Mane Stop does not hold responsibility for packages after they have been shipped.
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The Mane Stop is not responsible for late shipments due to holidays, natural disasters, weather delays, or any courier delays.
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If your package does not successfully deliver and is sent back to The Mane Stop you are responsible for additional shipping ees, or a store credit/refund will be given to you to purchase a new order with the correct address.